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HelpSubmit a support ticket
Tell us what happened and how urgent it is. Include the loan number when a specific file is affected and we can go straight to it.
In short: Open a ticket below and a Nexys specialist follows up by email. For anything blocking a closing, call (888) 247-4830- a phone call beats a ticket when a loan is on the clock.
Before you file
A few details make this much faster
The tickets that resolve fastest are the ones that say what you expected to happen, what happened instead, and the exact steps in between. If a particular loan is affected, its number lets us open the file rather than reproduce the problem.
- Phone(888) 247-4830
- Emailinfo@nexys.com
- Not a support question?Talk to sales
- Looking for how-to?Watch the video library
Open a ticket
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